Quote:
Originally Posted by TanMan
Either the owner/manager is outright unaware that the BRZ has these issues or he is calling me a liar.
|
I would lean more towards them being clueless than them calling you a liar. They are in the business to sell cars and make money...they know little to nothing about the product they sell....and I guarantee the first thing running through their mind when a customer pulls out a bunch of printed out forum posts is "great...another f'ing know-it-all is trying to tell me how to do my job"...not a good way to start off a dealer visit.
Things like this need to be handled very delicately. You have to drop hints, and subtle suggestions, and kind of lead them to the solution. This way, they'll think they're a genius and they figured it out all on their own, and they won't feel offended by you telling them how to do their job.