Quote:
Originally Posted by NeenaChrry
I keep seeing people post “That’s what you get for buying a first year car…” I don’t care that it’s a first year car… we all paid full price for a brand new car and regardless of the “first year” thing, they need to compensate us for their horrible QA on this vehicle. It’s not our problem. This is a TOYOTA/SUBARU! What I thought was a reputable car manufacturer. Don’t settle. Take the time and push this up the chain. Make them accountable for their mess!  |
So let's go over a few of your comments in a rational manner. First off it's been addressed several times now, yes it is a new model and hence the potential for a problem is great, this is basic statistics and can't be avoided. If the shoe fits wear it.
Next, compensating you for the horrible Q&A. At this point it's too early to blame anyone or anything, there is insufficient data to form an accurate opinion. Since we've bought this car from one of the largest auto manufacturers in the world you have to believe they will compensate all of us and probably on a case by case basis unless something changes in the near future, which it appears that they're doing currently in helping customers get their car back on the road.
Yes, indeed it is a Toyota/Subaru. They are considered reputable manufacturers and the current issues with our beloved car will not change this belief no matter how much vitriol we post about a car with such a limited run of production.
So far I have yet to hear anyone settling for anything, everyone appears to be doing the best they can with their issues with their car.
Again, it would probably be judicious to not call this a mess. It's a technical problem with a new model of automobile and from everything that I've read here it appears that the manufacturer is doing their best to rectify the situation.
Histrionics will not help you in dealing with the problems at hand unless you perhaps need a moment to vent your emotions and then return to the task of sorting out your new car's issues.
A cool tactical mind will help you find a resolution that will please you and the dealer who does not want you to leave an angry customer as it is not to their benefit. They realize full well that the internet is greater than the media and can cause them more grief than a brief mention in a TV newscast.
Hold fast, be patient and try to maintain your dignity in a difficult situation. We are all together in this and we will get through it and dare I say be better for it, a tighter knit community with a high degree of resolve and hopefully a measure of respect from the manufacturer for our love of this unique vehicle.
I have owned several performance cars where I did not enjoy the company of fellow owners but this car has gotten me in touch with some unique individuals who clearly have great character and buckets of class. Stay strong friends and realize that you may be fighting your struggle alone but we are all behind you as owners of the FR-S/BRZ.