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My guesses:
1. You'll get a warranty and a loaner.
2. They won't know...if you do get an answer, it'll be a made-up answer to give you a warm and fuzzy...
They aren't gonna know shit. You should probably cancel your order and buy something else...actually, that may be the only way they get their shit together. Most of us here have already bought. They already have our money. If people who have only put down deposits started backing out, that would probably light a fire under them to get this sorted out. Good luck.
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