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Old 09-12-2012, 01:49 AM   #5
ngabdala
Vortech Supercharged
 
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A dealership is geared toward sales. He will tell you what you want to hear. It's a matter of if his response is true or not.

In sales, on any product just not cars, a potential customer's objections are given an answer true/false resulting in a sale.

Sales can not be made when a customer has objections. Objections thrive when resisted/dismissed and perish when they are addressed.
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