Toyota GR86, 86, FR-S and Subaru BRZ Forum & Owners Community - FT86CLUB - View Single Post - Check engine light just came on after 2k miles.

NeenaChrry · 09-11-2012, 10:44 PM

I purchased my car on 8/24 with 7 miles on it. While driving out of the dealership, I smelled a funny burning scent (plastic or something), but thought, maybe it was because the car was brand new. At about 17 miles, the car started to experience idle dip, shuddering, and loss of power. I thought that maybe it was just a weird fluke thing.

The following day, at approximately, 50 miles, I was backing into a parking space, the RPMs dropped and the car started driving horribly. Then it corrected itself. At 170 miles the CEL and the slip light came on. I immediately contacted the dealership. They asked me to bring the car in, so they could try and reset the notification lights. 5 miles after the reset, both lights were back on. I immediately called the dealership back and they scheduled my car for drop-off on Monday (8/27).

On 8/29, I was contacted and told that they needed to order the following parts:

UNIT-EGI CONTROL COMPUTER

SPKT ASSEMBLY – CMS, EXH LH

It’s 9/11 and my car is still in the shop. I just got a call from the dealership to inform me that my permanent license plates are in for me to pick-up! Great! Thanks. I’ll just carry my plates around until I have a car to put them on.

I’ve contacted Scion Customer Experience Center at 1.866.707.2466 and opened up a case with them. EACH PERSON on this board that has this issue should take the time to contact them as well. Subaru has their own Customer Experience Center (I don’t have that info). When I talked to my case specialist, he informed me that there were approximately 50 cases of this issue reported to the Scion Customer Experience Center. Looking at the thread regarding this issue… we KNOW there are more of us out there. From ones who have added to this thread… to people that are just so pissed about the situation that they’re in, that they don’t even want to deal with reporting it. WE ALL NEED TO CONTACT THEM AND LET THEM KNOW HOW MANY OF US THERE ARE. In addition, if you contact them and push compensation, they will do everything they can to try and fix the issue… from making your car payment(s) to possibly paying for or reimbursing you for your extended warranty. They are not going to take care of us unless we all complain at this level.

I keep seeing people post “That’s what you get for buying a first year car…” I don’t care that it’s a first year car… we all paid full price for a brand new car and regardless of the “first year” thing, they need to compensate us for their horrible QA on this vehicle. It’s not our problem. This is a TOYOTA/SUBARU! What I thought was a reputable car manufacturer. Don’t settle. Take the time and push this up the chain. Make them accountable for their mess!

09-11-2012, 10:44 PM	#499
NeenaChrry Member Join Date: Jul 2012 Drives: 2013 FR-S Firestorm Automatic Location: Potomac Falls, Virginia Posts: 22 Thanks: 9 Thanked 6 Times in 5 Posts Mentioned: 0 Post(s) Tagged: 0 Thread(s)	Report YOUR ISSUE - OPEN A CASE!!! I purchased my car on 8/24 with 7 miles on it. While driving out of the dealership, I smelled a funny burning scent (plastic or something), but thought, maybe it was because the car was brand new. At about 17 miles, the car started to experience idle dip, shuddering, and loss of power. I thought that maybe it was just a weird fluke thing. The following day, at approximately, 50 miles, I was backing into a parking space, the RPMs dropped and the car started driving horribly. Then it corrected itself. At 170 miles the CEL and the slip light came on. I immediately contacted the dealership. They asked me to bring the car in, so they could try and reset the notification lights. 5 miles after the reset, both lights were back on. I immediately called the dealership back and they scheduled my car for drop-off on Monday (8/27). On 8/29, I was contacted and told that they needed to order the following parts: UNIT-EGI CONTROL COMPUTER SPKT ASSEMBLY – CMS, EXH LH It’s 9/11 and my car is still in the shop. I just got a call from the dealership to inform me that my permanent license plates are in for me to pick-up! Great! Thanks. I’ll just carry my plates around until I have a car to put them on. I’ve contacted Scion Customer Experience Center at 1.866.707.2466 and opened up a case with them. EACH PERSON on this board that has this issue should take the time to contact them as well. Subaru has their own Customer Experience Center (I don’t have that info). When I talked to my case specialist, he informed me that there were approximately 50 cases of this issue reported to the Scion Customer Experience Center. Looking at the thread regarding this issue… we KNOW there are more of us out there. From ones who have added to this thread… to people that are just so pissed about the situation that they’re in, that they don’t even want to deal with reporting it. WE ALL NEED TO CONTACT THEM AND LET THEM KNOW HOW MANY OF US THERE ARE. In addition, if you contact them and push compensation, they will do everything they can to try and fix the issue… from making your car payment(s) to possibly paying for or reimbursing you for your extended warranty. They are not going to take care of us unless we all complain at this level. I keep seeing people post “That’s what you get for buying a first year car…” I don’t care that it’s a first year car… we all paid full price for a brand new car and regardless of the “first year” thing, they need to compensate us for their horrible QA on this vehicle. It’s not our problem. This is a TOYOTA/SUBARU! What I thought was a reputable car manufacturer. Don’t settle. Take the time and push this up the chain. Make them accountable for their mess!