Quote:
Originally Posted by industrial
Sending an intake to the tuner and working together to get your issue ironed out is pretty damn good. Very few vendors have been so proactive about supporting their product. After it was all taken care of, you're still returning the intake and they are still taking care of you. That's A++++ there.
I'm showing a 2mpg increase as well. I still love the sound the intake makes. My screws backed off a bit so I threw some loctite on. Been fine since.
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No, I'm returning the intake because it doesn't operate correctly on a STOCK tune on
MY car. Having AIRAID tell me that it's not their products issue and it's the tune's issue (even after I posted videos of severe problems on a stock tune), is NOT good customer service. I can understand taking pride in your product. They should; the craftsmanship is superb. But don't sit there and tell me what is and is not happening on my car, just because I"m having a problem with your product.
Either way, AJUSA is accepting the return because it's their policy, not because of MY situation. I wish there was another way I could give them the business as they've been phenominal. Keep it up AJUSA!