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Old 09-11-2012, 08:51 PM   #363
industrial
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Join Date: Apr 2012
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Quote:
Originally Posted by 2forme View Post
We'll see how they handle my returning of the intake. Still waiting for a return authorization and shipping label and I called on Friday.

A test of customer service is when things aren't all roses and rainbows. It's easy to keep a happy customer happy, but to convert a displeased customer is the true test.
Sending an intake to the tuner and working together to get your issue ironed out is pretty damn good. Very few vendors have been so proactive about supporting their product. After it was all taken care of, you're still returning the intake and they are still taking care of you. That's A++++ there.

I'm showing a 2mpg increase as well. I still love the sound the intake makes. My screws backed off a bit so I threw some loctite on. Been fine since.
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