Quote:
Originally Posted by Foobar
Just an update - sent in for my rebate last week, expecting to wait forever as I do with every other rebate I've ever submitted. Pleasantly surprised to have received it today in the mail. Also surprised that when they say $50 cash back, they really mean CASH. LOL - I haven't seen a $50 bill in a while!
Also, imagine my additional surprise when I received an e-mail asking me what T-Shirt size I would like, or if I'd prefer the hat. I didn't turn in that form since I already had an AIRAID shirt and hat from them previously. Most companies would've just processed the rebate as is, but these guys actually took the additional time to reach out to me and let me know that I was also eligible for a shirt or hat.
Thanks again AIRAID and AJUSA - you guys are alright in my book.
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Basically comes down to amazing customer service which they understand very well. I hope other vendors are taking note
This is how it's done!
EDIT: If I could give you guys 6 Stars I would