Quote:
Originally Posted by eurospeed
I couldn't have said it better. Same situation here. First purchase with Toyota and between the incredibly pathetic dealer support, the lackluster corporate customer service, and the design/manufacturing issue which Toyota is still failing to acknowledge or inform its new customers of, this will certainly be my last.
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I can't say for sure, but I would suspect that the dealerships are just as out of the loop as customers are. I asked one dealership near me, and they haven't had a single car come back with the issue.
Quote:
Originally Posted by eurospeed
This has been a very difficult decision for me and it's a shame too because the 86 platform is amazing and everything I ever wanted. I simply refuse to encourage shady sales and deceptive corporate practices with another sale.
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I'd agree this is a problem with Toyota/Subaru head offices, not dealerships. IMO, they shouldn't be shipping more cars to dealerships until they have the issue solved.
I'm feeling lucky that I haven't had any issues with mine yet, fingers are crossed it stays this way and that they figure out the underlying issue and make things right for everyone that has been effected so far!