Quote:
Originally Posted by ICEBONEZ
I want to add my $0.02 - I get that communication is key and many of you are "customers" but this isn't a typical on the shelf product that is in great supply. Every and I mean EVERY part for this car is a waiting game so far. Patience is key. I personally dealt with a nearly 6 week wait for exhaust that was supposed to be 2-3 weeks, my 5AD aero kit has been applied incorrectly 4 times and I've been without my beloved FR-S for 23 days (& counting) and tunes/parts are taking time to R&D then produce large scale. Do I agree John could be a little better to the GB group, sure. But again, this isn't something that is largely available and everyone needs to be patient, plus he's ONLY 1 GUY! He only anticipated 10-15 in the initial GB so kudos for him for a great product and it's awesome everyone is on board! It seems that overall this is an AMAZING tune and product to us ENTHUSIASTS. Remember, we are all on the same team here!!! I know this may seem like a defense for John but he will take care of everyone, I'm sure. Cheers and enjoy your tunes!
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Agreed. This was initially supposed to be for up to 15 people. We are reaching "no good deed goes unpunished" status here. He could have cut it off at 15 and has been pretty open about what extending the deal entails, and that it will by the nature of the beast require patience. In turn there are serious savings over the regular price. I think that there are enough posts to get the point across about the fact that everyone would like better communication (a valid point I'm sure given the consensus), but at some point this will reach f*ck this sh*t status, refunds will be issued, and the product will be available at $950 when cables are in stock. In my opinion, I think that everyone should wait for John to process and respond to these posts before the negative turn this thread has taken escalates any further. Will "better communication" slow down how long it takes to get tunes? Probably. But if that's what people are asking for then I'm sure he can shift some of his time from getting tunes out to providing more frequent updates. That is a decision for John to make, but he will need some time to react to feedback and make it.