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Old 08-31-2012, 06:43 PM   #76
egraphic
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Join Date: Aug 2012
Drives: Blue Scion FR-S
Location: Southern California
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Toyota / Scion ABSOLUTELY comes through to save the day

Quote:
Originally Posted by egraphic View Post
For me, also 9 days as of today (Scion, not Suburu) after I dropped off the car, the cam sprocket fix didn't work - they think the one they received was defective. They've ordered another one (also called a camshaft controller - that manages timing) - and they have no ETA. Have replaced the ECU, both TTvi's, 4 o rings and an oil solenoid in bank 2.
Well, my dealer has really come through for me. We are on day 10 with the car and their attempts to fix, and the dealer offered me three options - stay the course with the current FR-S, unwind the deal and get me my money back, or get me a new car from another dealer.

I opted to pursue the first, but then got a very candid call from my service manager that there is a paint chip on the side of the car - asking if perhaps I had brought it in that way. I told him that I had only had the car for four days since 8/15, and they said it probably happened as they were doing work. He also indicated that the fender would probably need to be repainted to properly repair the issue, even though there had been no effect on the metal - in fact, it went only as far as the primer.

I spoke to the GM of the store, and told him that I'd like to go with the new car - this is undoubtedly a sign that this car isn't meant for me. They have a new car coming in from another dealership (they traded one of their FR-S's for it) that they will put me into this evening.

I know there's a chance that it will have the same issue, but perhaps by the time I bring this one back, Toyota will have a silent or full recall in place, and it will be a three day job. I'm told (not by the dealer) that they ARE in fact slowing down or stopping production of new cars to bring parts into the US. They may even stop production completely for a brief period.
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