Ouch to my fellow canadians. To avoid UPS Brokerage fees you can "Self Clear" your packages, it adds an extra day or two and you have to fill out some forms and pay the taxes yourself but its worth it. You have to notify them that you are self-clearing and paying duty for your packages before they clear the border, and they will hold them till you send them the appropriate forms. Sometimes- as has happened in my case they have brokered and delivered the packages even though i had spoken to the agent at UPS- so in those cases they waved the brokerage fees and still delivered it to my door
.
Now I usually just drive across the border to pickup my stuff, but it can be a pain with the line ups at the border
Also, got my intake last week, and installed it that night- ran into a bit of a snag since the hole for crank case breather thing was too small... Called them in the morning and they priority overnight shipped me a replacement intake tube, and a hand written appology, along with a shirt and a hat
. Considering the cost of overnight shipping, and the new part, im pretty sure they lost money lol. But they sure did impress me with their customer service and going the extra mile to fix the problem.
Big ups to AIRAID for a quality product, made/sold by quality people.