Quote:
Originally Posted by LazyZed
I for one will likely order from them even still. I can see you are upset, but as you are 'slagging them off' on this forum then I can see why they would not be happy with you as a customer and just cut their loses.
Not here to start a war, because I can see both sides of the story here. Just saying...
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I understand, but when someone says the product will ship by x time, it's their responsibility as the seller to ensure that it does. If that cannot occur, then it's also his responsibility to update the customer. He can be unhappy all he wants, but it was still his obligation as the seller of the product to fulfill the order. I merely sent another message yesterday, notifying him that if I didn't receive a tracking number by 8 p.m. EST I'd move forward with paypal.
I would've had no issues what so ever, if he had merely informed me that it would take x amount of extra time to complete it. He didn't and he was never very communicative to begin with. There was an issue with the artwork I sent on the 2nd. I asked for an update on the order on the 10th, and only on the 13th did he tell me the artwork wouldn't work. The problem is that he wasn't a man of his word and he never updated me unless I initiated the exchange.
Quote:
From: flossy shop <shopflossy@gmail.com>
To: Cory Noll
Sent: Monday, August 13, 2012 12:16 AM
Subject: Order #1994 with flossy shop
Dear Cory Noll,
Thanks for your patience thus far! We are about to run your shifter knob, yet have run into a slight snag in the process. The Serenity artwork is simply not working well. The Serenity text amognst the background is not legible due to the black on similar black color (the laser puts on the knob a black and white image). Let me know if you have another option of what you wanted please 
flossy shop
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Quote:
Re: Order #1994 with flossy shop1 recipients
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Monday, August 13, 2012 1:52 PM
Indeed it does. The one you liked will work well :-)
We are working on it now. Thx!
Sent from my iPhone
On Aug 13, 2012, at 9:44 AM, Cory Noll wrote:
Did you receive the revised artwork? Does it work better?
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He also was unable to stick to any estimates he made. I was assure on the 20th that it would ship that week. Then I was assure on the 24th it would ship the next day.
Quote:
Hello-
We are almost done with it; it ships out this week
-------- Original Message --------
Subject: Re: Flossy Group Buy #2
From: Cory Noll
Date: Mon, August 20, 2012 3:00 pm
To: "bossfloss@theflossysite.com" <bossfloss@theflossysite.com>
Just e-mailing to get an update. Haven't received any info since last week.
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All I am saying is that were he to have been honest at the very beginning, that he was swamped and the orders would take extra time, I would never have thought to have filed a claim. The fact that he didn't, and that he kept stringing me along, made me question wether I was being scammed out of my money by going past paypal's 45 day rule.