Quote:
Originally Posted by denkigrve
Lucky. I'm still waiting and I was one of the first orders. This is really bad customer service. What color was yours?
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I first saw this on my phone and made a mental note to reply when I was on my computer later. But my mental harddrive may have crashed....By the way my car is galaxy blue.
So Town and Country Toyota (Toyotapartsoutlet) emailed me saying my spoiler was shipped. Note the date.
Then I contacted Blake at Town and Country Toyota hoping he could get me a tracking number because it mysteriously wasn't in my e-mail. To paraphrase, he said him and his shop had nothing to do with shipping it but he gave me Young Tea's contact info. Young holds some position at 5axis that I can't recall at the moment. I tried to call Saturday with no luck but he gave me a call Monday to explain everything to me and why the spoiler was late. I felt a little better at this point. He told me to text him towards the end of the week to touch base and see if my spoiler has been shipped.
I don't want to run the risk of sound entitled to my spoiler but to be honest Blake charged my credit card rather quickly...It's been two full months since I placed my order and I have no idea what's going on with it. Apparently it exists somewhere and it's been carefully painted? How am I supposed to believe that.
The least 5axis could have done was provide expedited shipping for those of us that have been waiting over 2 months now! I'm gonna maintain my faith in them and tell myself it was shipped already. Blake at Town and Country is great but I don't see it as good business practice for him to charge my credit card when two months later I still have nothing to show for it.
I know what you guys are thinking...I need to charge my phone.
Edit: A week or two after I ordered this spoiler my friend ordered Bilstein coilovers from Japan for his Legacy. In the time that I haven't even seen my spoiler hes received his coilovers, installed them, dialed them in, and realized he didn't like them
