Quote:
Originally Posted by alrashwa
Third week for me. I've done my own digging and I've found that basically the techs lack the knowledge to fix the cars, coupled with the fact that Toyota and Subaru want to keep the repair attempts to a minimum to prevent bad press.
The local Dealership diagnosed my car without contacting Scion Corp. the first time, they ended up with a stern lecture and orders not to make any changes to the car without prior approval.
It really is a "Beta" experience in these territories where the car was not extensively tested it would seem. Not to mention the longer they keep the car, the more useful it is as a test bed for them. I already assume that the service techs are out there beating the shit out of mine, but I guess it's to be expected.
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Man I would be pissed about that!!! As one member said that they can't diagnose this car on their own with no signal/order from Toyota. Toyota strictly wanted these problems be handled with their guidance. You as an owner have the right to request that. I'm just talking based on my experience. I really told them to let me know what's going on and to strictly wait for Toyota's higher engineer/corporate tech or whatever to tell the local tech what to do. At my dealer they know those stuff.