[baldolera]

I honestly don't get why they want to skimp out on something so small like this (to their company). One faulty car is a big deal, of course, to their production line and workers. But replacing that car and giving something like an extended warranty and replaced tints/clear-bra/whatever and other complementaries is nothing to such a huge company. However, the consumer has paid for a $25K car, quite a sum of money for an individual. Situations like this can become very big, as shown by Jalopnik contacting the consumer. Tons of people will see this situation. If Toyota decides to skimp out on something that is so small to them, it will not make their customer happy and word will get around. This will take quite a toll on Toyota's reputation. If Toyota is smart, they should have given a more fair deal to the consumer. If they do that they will actually boost their reputation because word will get around that, hey, Toyota is a great company with great customer service! Toyota should realize their reputation is worth a lot more than a single car, extended warranty on said car, and a clear-bra job.