[Yuck]

Originally Posted by Tanuki

Thank you to all.

As far as the Carfax goes: I have no idea why or how they report. I had an STI that was T-Boned a week or so after I purchased the car brand new. The repairs were upwards of $7k and were paid through insurance. A month later that same car was backed into causing around $2k in damage as well. Neither of these ever reported to Carfax, BUT my oil changes did. So Honestly it is a crap shoot with Carfax. I personally don't think this would show on Carfax either though.

Texas FRS- I am going to call in a minute here and get the full details on the bra. The letter doesn't state "NO BRA REPLACEMENT," but I would guess that some of the wordage would suggest that. I want to know exactly what the process is with the replacement, the loaner vehicle etc, before I can make any kind of decision. I honestly think they are doing less than the bare minimum on the replacement though if they aren't even willing to replace the bra. Had I purchased the bra from them, it would be replaced, but not paying another shop to do it? Once again, it is their fault the car needs to be replaced, and I wasn't going to put 1500 miles on a car with no bra while I waited for them to make decisions. I see your side of it as well though, so I am just going to ask them if they want to be know for doing the bare minimum on something like this?

YuckFou, that sucks, and the fact that they wanted to replace the motor and keep you in that car shows that once again, they want to just do the bare minimum and cut costs. My friend took his STI into subaru for the 7500 mile oil change and they did not replace the drain plug after draining the oil. The motor went the next day. Subaru bought the car back from him and gave him a brand new one. They went above and beyond, and never even asked him if a replacement engine would be enough.

Tanuki,

I believe with Carfax it's up to the shop to report it or not? I had an 2007 Toyota Tacoma that was rear ended twice and both of those didn't end up on the Carfax, but all of my maintenance showed up because they were through Toyota dealership and those did show up.