[soconfoozed]

You did the right thing by posting this.

Option One is asinine. Not paying to replace the clear bra just completely blows my mind, a "comparable" car is not an adequate replacement for what you bought (do they even detail how a price delta would be handled), and to think you should wait 120 days when they should be assuming that a reasonable person already sold their previous vehicle is just the icing on the ragecake.

Option Two is of course no option at all. This isn't something that's meant to be fixed.

I think the real solution is Secret Option Three: writing back with an amended version of Option One, which includes clear bra replacement, an exact replacement FR-S, and if they truly can't find you that replacement in a timely manner, provides you transportation in the intervening time -- be it a rental, your current (defective) FR-S, or some other solution. On top of this, I would ask for the Platinum warranty, and I wouldn't feel guilty about it at all. What are you really asking for here? An exact replacement, and an extended warranty. How is that unreasonable? It isn't. They should be happy to give you that, because somebody more selfish could really take them to task for this.

The $500 gift card is truly laughable. As you note, what would you even spend it on? It isn't even related to your issue. Trying to distract you with their left hand while your car is in their right. Obnoxious. And of course their true cost for that solution isn't $500, it's whatever their sell price for $500 of representative accessories is to their dealers, which is why they're motivated pursue it.