Quote:
Originally Posted by Tanuki
Exactly. It is because of me and my diligence that anything is even happening. The fact that a car with that defect is even in my garage, is proof that Toyota wants to do the bare minimum. I will scan the letter in tomorrow, but you can definitely see that the way it is written puts a lot of weight on the non replacement option. I am planning to call in about this because where this is regional, the options can still be escalated. At a bare minimum, replace the bra with the car. How is purchasing the bra from a more experienced and higher regarded professional any different than purchasing through them? Why should that be refundable if they did the work, but no one else? If they'd gotten back to me in a timely manner, the bra wouldn't have even been installed.
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I'm going through an issue with Toyota/Scion as well. I hope it works out for you in your favor! My story can be read here on this thread
http://www.ft86club.com/forums/showt...t=11587&page=2
In an nutshell, what happened to my FRS...
-Purchased the FRS on August 12th
-Car motor blew out August 13th (loose bolt from the steering wheel shot into the motor while driving, destroyed the head valve on the transmission)
-Waiting on replacement for new FRS from Toyota, they originally proposed that they wanted to rebuild the motor and give me the same car, but none of the technicians agreed that would be an good idea!