Quote:
Originally Posted by m0nty
What planet are those people from? Why would anyone give their competition a competitive advantage? I agree that some people almost expect it to be this way. Its clear those people have never been in business.
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that planet would be "WTF is my 86?" planet.
but i dont live on that one.
i am still amazed though how information disparities between dealerships exist and this goes from on site vehicle information to the tracking of the vehicle.
one dealer had glossy brochures for people with a deposit and the other dealership was just printing what i could already see on the web. when i saw that i bolted to the next dealership as to me that was a huge let down. a small thing but as a customer it speaks volumes for the level of professionalism the dealer/ sales staff has or doesnt have.
also the way staff speak to customers that range from "we know fark all of when we can get you a car, we know as much as you do" through to " at this stage delivery information is limited on this vehicle, we understand you would like to know more and we will do all we can to assist, once a deposit is placed them we will do our utmost to keep you informed" guess where i bought from?
i truly feel sorry for the TMCA staff during this period of the 86 release as i think empathy from a 86 buyer right now particularly, is like hens teeth.
Toyota Japan dropped the ball and unfortunately TMCA are the whipping boys.