Quote:
Originally Posted by Gen
It's to cut down on warranty claims and for individuals to build a rapport with the dealerships. Build a rapport, continue bringing the car in for maintenance and purchase of new vehicles. The only real 'maintenance' that is done is three oil changes--or a $150 value.
It has little to do with the goodness of their hearts. 
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I think Gen meant:
- reduce warranty claims
- keep people coming to the dealer to sell new cars