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About half of my emails would go unanswered, I was overcharged (by $16) for my set and then it took them five weeks to process the refund while telling me that they processed it a long time ago, and now that they have the coilovers in stock they are selling them for $947.32, which is $77 less than the "promotional" price that I negotiated in return for promoting the product and their business.
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I've had similar experience with JM Auto Racing. The business is really a small business, so when there's a lot on the owner's plate, some stuff "falls off the radar". Although this is not okay for customer service, I can kinda understand. I don't know what he would want shared, but there has been life-changing event in his life in the past few weeks.
By the way... they still aren't truly in-stock. I got a notice saying they're back ordered and not to expect them until September 18.
