On the one that doesn't click, with the door open, depress the switch in the sill to get the window up as it would when closed. Notice the click? Maybe it doesn't click because the hard stops are allowing the window to jam hard into the rubber. I'm guessing here.
service manuals linked in my sig. It's a mind-blowing puzzle of asymmetry where all adjustments affect each other in counterintuitive ways. There's no substitute for cracking it open. By carefully with a razor gently tugging and slicing, the vapor barrier can be peeled away and reused.
Pro tips: First make one adjustment at a time and test. Know exactly how to back out each change before making another. This especially holds when later chaining adjustments to a target.
Check the freedom of the glass midway. Make sure the adjustment doesn't cause the glass to rub hard into those felt wipers.