Quote:
Originally Posted by diga
oh he had it all, in fact he stupidly said something like, "the recall is VIN specific" - I couldn't help laughing out loud and said, "well, I have the specific VIN!" He said he knew. Point is they very much knew the situation, my VIN, the recall notice, everything - also bought the car from them. The SA offered a loaner car for when I bring it back in as an act of good will, lol...which is also strange - the recall notice says aprox 45 mins, why would I need a loaner for that.
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I think the loaner offer is a standard thing from Subaru NA for any recall work.
I too was offered a loaner when I made the appointment and took them up on it. However, when I showed up to my appointment, they backed out of the deal because the work should take less than an hour. I was pretty ticked because I had only taken off enough time from work to get the car to the dealer and drive home again. I ended up getting back to work about a little over an hour later than expected. It was the one dark cloud over this whole event.