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Here's my timeline.
Dec 2021 - Placed "order"
Apr 2022 - "Order" cancelled by dealership
Apr 2022 - "Order" placed at another dealership
Jan 2023 - Dealership notifies me saying they won't have enough GR86 coming in for the rest of MY2023 to get to me for this year, zero ETA otherwise
I've spoken directly with the Toyota Canada head office about the situation as well, and they were less than helpful. They cannot even begin to admit they have serious issues regarding:
1 - The archaic way they handle "orders"
2 - The disjointed/unsynchronized way things in general are managed between dealerships/Toyota Canada/Toyota Motor Corp
3 - The complete lack of any information, at a minimum, for their customers
The first step to resolve problems, is to admit there are problems, but it feels like Toyota's company culture despite their stated values will not allow this to happen, which is sad because they have several great products and the frustration many are having with the purchase process is creating ill will towards the company.
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