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If he intends to do this regularly, he should give himself the means to do it. I'm not asking him to drop $2K on an autel, I've seen less official versions of techstream floating around on here.
Poking at the door lock actuators ("s" because I presume he checked that the door locks weren't operating for BOTH doors) won't tell him why the immo transponder wasn't responding, and unless he plans to scope the transponder antenna with a DSO and decode the signal manually, looking at the data pids with a scan tool or software is how he's going to do it.
Good lord, he might even find a DTC in there to help him along.
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