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Originally Posted by NRGBalanced
Thanks for the advice. What is the protocol for this? Is SOA looking for technical issues, or are you suggesting I comment on my lack of satisfaction with the service I received?
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Both. I don't know exactly how dealers operate, but Subaru may not be aware of the A/C issue. Since others, myself included, are experiencing this problem, it appears to be some sort of design or assembly flaw. Making sure that higher-ups are involved increases the chance of a resolution for you, including a potential TSB.