Quote:
Originally Posted by Grosbard
@ mycrors7 Out of curiosity (since I live in the LA area also), would you mind saying which dealer it is? Or give a hint? DM is also fine, if you prefer. |
Subaru Orange Coast
although i will make clear that they dealer DID offer to fix their mistakes and the service advisor did everything in his power to make things right. I genuinely appreciate the customer service there. it is top notch.
I didn't ask for any escalation regarding what happened, but the service advisor took it upon himself to get in touch with the manager team at the dealer and ensure something like this wont happen again.
He has been in constant contact with me and i have zero complaints about how the situation was handled.
i will still be using them for future services.