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As wrong as it is, you kind of don't have a leg to stand on being so far out of the return window. There responses are pretty shitty though and I wouldn't buy from them solely based on that. I have taken care of a lot of things for my customers out of the return/warranty window but you are 5X past.
This is also why I always pull parts out of the package and inspect them when I receive them.
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"Experience is the hardest kind of teacher. It gives you the test first and the lesson afterward." -Oscar Wilde.
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