Quote:
Originally Posted by soundman98
hp's support page indicates a whole bunch of roundabout methods to 'fix' it, all of which a full-update and clean install should've fixed. the last option they seem to recommend is to go back to windows 7, which due to the lack of updates, i don't want to do.
https://support.hp.com/us-en/document/c04783131
any other ideas? |
I'm assuming when you say full update you includes chipsets, BIOS, etc. If not, I'd try that first.
After that, I'd likely try a different DP->HDMI cable, although it doesn't sound like the likely culprit but I've seen odder things. In my office at work I have a large monitor on the wall that runs off an USB3 to HDMI cable. We had the hardest time getting it to work until we swapped out a 4 ft HDMI cable that ran from the wall to the unit. The short cable ran fine if you used it by itself but if you plugged it into the wall plug (20 ft run up, through the ceiling, down to the dock on my desk) it wouldn't work. The only thing we could figure was the 4ft cable had just enough resistance in it to kill the the HDMI signal coming over the longer run.