Quote:
Originally Posted by CincyJohn
So I have a crack in the windshield that started (apparently) from where the windshield is attached at the hood (about center) and goes from there. I have no recollection of having a rock (or anything) hit it. Are there any situations where glass can be covered under a warranty or am I just going to my insurance co?
Also, anything I should be aware of/wary of in replacing a windshield on this car (zero chance of repair)? TIA.
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Start digging into the fine print of your warranty paperwork paying special attention to the conditions and exceptions clauses.
If there's no rock chip that started it, the problem could be structural. A goog glass technician should be able to tell you whether or not it was caused by a rock.
If you do end up getting a new one and have to run it through your insurance, don't let your insurance company dictate to you who can replace it or what parts to use. I would definitely go OEM on the glass. I've been burned with a faulty replacement windshield that had a flaw in it. Needless to say my insurance company was the one that called the glass company who did the work.
If the problem was not due to a rock hitting the glass, then the manufacturer needs to step up and help you solve the issue. Remember, in situations like this, the DEALER is not your friend. However the MANUFACTURER can relieve some of the burden if the dealer refuses to step up.