Quote:
Originally Posted by Frost
If they can't do something, they will tell you about it and options to sub-con.
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That is a surprisingly important detail!
Years ago now I went to Pfaff racing with my E46 to get the rear subframe mounts reinforced. Met with them beforehand and scheduled which day ("oh ya, we've done lots of them before. no problem"). Dropped it off on the day of and went about my day (actually had to get a rental and go to work on my day off because an important presentation got booked on my day off). Come back at the end of the day; "The race shop is busy so we took it to a body shop we use sometimes and they said they couldn't do it. Here's your car and parts back."
Wasted a precious vacation day, paid for a rental car for the day, used the 407 to get to the shop to make sure I wasn't late, all for nothing: not even an apology (let alone compensation for any of it). MF'er you're unloading a La Ferrari and Mclaren P1 in front of me; you can afford to pay back my 1 day Enterprise rental!