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Old 08-08-2021, 04:50 AM   #340
snk828
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Join Date: Aug 2013
Drives: raven FRS
Location: las vegas
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Quote:
Originally Posted by Alastor View Post
Hello

"I remember that im usging google translator, sorry"

I will rate my experience with this system.

I installed this audio system a year and a half ago.

- 5 stars
Sound quality and balance in all musical genres especially epic / trailer music, soul and rock very good at decent volume levels. In some genres and especially some artists it lacks a bit of that bass that gives more base to a double pedal rhythm, although this would not say that it is a specific problem of OEM audio (black, death, grindcore metal etc).

- 5 stars
Customer service (at first), very friendly, competent and quick to respond. No complaints.

- 5 stars
Installation now are ok.

- 5 Stars
Customer service after a year and a half.

I edit the last review.

After a few months I decided to send the amplifier to technical service, for whatever reason they could not replicate the device I had at high volume. They sent me another totally new amp with a connector for my old wiring, because something must have gone wrong or I did wrong and the amp burned out. I quickly commented on my problem and how could it be otherwise they helped me as much as possible, because in the end after waiting a few months I received new wiring with another totally new amplifier. I honestly have to say that few companies have that detail with the client and I totally appreciate it.

Thank you so much OEM audio team.


Did they charge you anything for a new AMP and Wires?
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