Quote:
Originally Posted by Teppka
If you'd try to actually read my messages you would probably understand what my benchmarks are.
I'm happy you had good experience with Receseng. I didn't. While I did mostly have next day replies to my emails from Raceseng I can't say my experience with them is satisfying. It's actually concerning as I understand the item they shipped you had defects. I really hope mine wouldn't have defects (if delivered) as I'm an international customer. Waiting for replacement for another 90 days is more than I can take 
Your suggestion for me to solve it with USPS is invaluable. Try ordering something from Japan using Japan Post as delivery and once item is shipped to Korea try to contact Japan Post trying to resolve it. That's about what you're recommending me doing. |
I have read what you posted. What you expected to happen was that Raceseng send you another part immediately because you can not wait 90days (which is a reasonable, albeit unfortunate period). Then you continue to complain about it on the internet.
Defects happen, while annoying, human/machine error is a part of everyday manufacturing life. While all efforts should be made to avoid it, sometimes things go wrong. What sets companies apart from others is owning it and trying to correct it immediately. That is why I would continue to recommend Raceseng regardless of my experience with their defective product.