Nothing like a weekend phone call from a customer to bitch about shipping prices even though I don't work in that department. I don't know why anyone is supprised it cost 99 bucks to ship a 68 lb box that is 23X13X19 from OR to TX

That's only 2244 miles transit. He's lucky it didn't hit 70lbs or he would have got dinged for oversize package which would have been another $18. Going to the UPS store and shipping that box with no commercial account would have been over $140.