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From my experience, employees at dealerships don't really care that much. I went in one time for an oil change and tire rotation. One guy "manually" took off my Mcgard locks and left teeth bites all over them likely from using pipe pliers without asking me if I had the wheel key. Then after all was said and done, I checked my engine oil, there was only one drop of oil on the dipstick. (eyeroll)
Would like to hear other people's routine maintenance horror stories.
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