Quote:
Originally Posted by humfrz
Oh, do go on ..... @ Tcoat can handle it - 
 |
Well the main thing has to do with a shop frequented by people in our humble car community out here in California.
I had an "experience" a couple years back and documented it quite thoroughly and posted it as well as screenshots and everything to prove my points. Then I was pretty much labeled a liar about all/most of it despite presenting the evidence. The owner of said shop at the time basically said (paraphrasing) "I've only had positive reviews until this point! So there must be something wrong with the person writing this review." rather than considering the situation.
Then apparently something happened recently with someone else at the same shop and they posted it as a review. And basically you can see the response to them by the owner of said shop. I won't say I believe one side or the other in this case because I'm sure both are exaggerated. But just seeing how the reaction to that negative review is eerily similar to the reaction to mine makes things a bit suspect.
But the part that's just mind-boggling to me is said business owner not just accepting that somebody may have had a bad experience, taking some kind of meaningful feedback about it as a learning experience, and such. And then clearly new "reviews" have popped up that are overwhelmingly positive since the negative one was posted. Like friends are trying to drown out the "noise".