Quote:
Originally Posted by Tcoat
< snip >
People need to remember that the dealerships are NOT Toyota nor Subaru no matter what the sign out front says. They get paid to do warranty work and most just simply do not care how it got broke as long as Toyota comes up with the cash.
|
Quote:
Originally Posted by TommyW
They wring their hands and salivate at the thought of recalls and warranty work.
|
Quote:
Originally Posted by Tcoat
I wouldn't go that far but they do make money.
|
It does matter what the sign says out front Tcoat. Different manufacturers have different policies. Some don't pay out but rather give parts or flooring credits. All have to give their authorization before any dealer can do warranty work. Plus, the dealers seldom get paid for the investigation time. I'll bet 99% of them don't pay anywhere near enough to cover the costs. I know The Big Three never have. I also know that my Subaru dealer's past two Service Managers always complained about losing money on warranty jobs. As have the managers and mechanics at every shop my wife has ever worked at. Biggest complaint is that they never give enough time to do the job right. Also, the manufacturers usually set their own hourly rate for the work which you know will be less than what the dealerships rate is.
No TommyW, I do not know any dealerships that salivate at the thought of warranty work. Yes, some mechanics may have learned tricks that allow them to cut corners and get jobs done in under the assigned flat rate time. But, those mechanics probably do that to all their jobs. I for one wouldn't like to find out the hard way that a repair to my car was done on the cheap.