Quote:
Originally Posted by TommyW
After such a terrible track record of failures it seems they'd have the techs be more careful.
It's like me building a house and telling my window installers to hurry up and don't take too much time when flashing the windows. Then the windows leak and that extra time to do it right would have been a hell of a lot cheaper
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They released updated instructions with pages devoted to telling them to be more careful and take their time.
Page 31 starts it.
https://static.nhtsa.gov/odi/rcl/201...8V772-6522.pdf
Instances of failure seem to be greatly reduced from the beginning. But again, it comes down to guys in a rush trying to make money. Being flat rate you only get paid book time. This pays 12.5 hours, which is tight when considering you need to clean and reseal all surfaces. You also don't know what condition the car coming in is going to be in. It could be a greasy mess and require tons of extra cleanup. There is a reason techs don't last, they either suck, they have a conscious, or they can't make time. The guys that do last are usually pretty damn good.