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Originally Posted by Tcoat
The dealer tech botching the sealant on the engine doesn't either.
If you are saying the cause of the failures after botched repairs is because the repair had to be made then you are saying that it falling off the hoist, being crashed, bursting into flames because somebody poured gas on it, being crushed by rampaging elephants is the same thing since it wouldn't have been there in the first place.
Toyota told them how to do the repair properly, gave them the parts and PAID them to do the work. That is where their responsibility ends.
Not so sure why this seems to be so hard to grasp.
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If cars falling off hoists, being crashed, bursting into flames from people pouring gas on them, and being crushed by random elephants were all reasonably foreseeable risks to having an engine taken apart for a valve spring replacement, then you’d have a point. And you’d have seen Toyota/Subaru issue a memo warning dealerships how to avoid rampaging elephants when doing the valve spring recall. But that’s not the case.
The risk of sealant being improperly applied when resealing an engine is a much more foreseeable risk. And that risk in fact materialized numerous times during the recall campaign, leading to engine failures.. Why else do you think Toyota/Subaru would have subsequently issued the warning memo on the sealing process?
Quote:
Originally Posted by Tcoat
Keep in mind that MANY of the dealerships did own up and fix the cars. More than didn't. Subaru didn't tell them they had to but they were good honest places that did the right thing. The ones that just said "talk to Subaru/Toyota" are the weasels.
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Yep I agree. The majority were taken care of one way or another. It’s the ones that fell through the cracks that Subaru/Toyota should address.
By now, I’ve said what I think needed to be said on behalf of the affected owners. If you or others can’t understand that Toyota/Subaru were in the best position to help those owners (from a recall process designed by Toyota/Subaru, carried out by dealers authorized to wear their branding, paid for directly by Subaru/Toyota for a part that Subaru/Toyota admittedly incorrectly designed), then I don’t think I can say anything further.