09-02-2020, 06:12 PM
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#128
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Senior Member
Join Date: Jul 2014
Drives: 2020 Hakone
Location: London, Ont
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Quote:
Originally Posted by DarkSunrise
In this case it’s less like Subaru and Walmart, and more like Subaru and an independent garage that Subaru chose, allowed to operate under their Subaru branding, negotiated/contracted with, and paid personally to make the repairs.
When you think about it, the real relationship is between Subaru and the dealership. The owner neither chose to use a Subaru dealership nor paid them for the repairs. It’s pretty easy to see why a dealership wouldn’t give a rats ass about the owner and his blown engine, unless Subaru tells them to.
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Keep in mind that MANY of the dealerships did own up and fix the cars. More than didn't. Subaru didn't tell them they had to but they were good honest places that did the right thing. The ones that just said "talk to Subaru/Toyota" are the weasels.
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