Quote:
Originally Posted by Tcoat
To clarify THIS point it needs to be understood that the extended warranty was for the valve springs repair only. It did/does not cover the whole engine. Those places that screwed up the sealant and acknowledged it were not getting warranty reimbursement from Toyota for the replacement engines. Oil starvation is not related to valve springs and the thought that it happened from the work being done does not mean a thing.
If a replaced spring broke then it would be warranty work. NOTHING else would be even if it was a result of the work being done.
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That just seems like a car company not backing up their product. Again, they shouldn’t have to buy new cars for people or throw money at them. Just do what is right for the customer. Sure maybe the failures were from total incompetence of the dealership, but they represent your company. It’s a complicated industry, probably only surpassed by healthcare. [emoji28]
I support Toyota and their products, I’ve bought quite a few of their cars, trucks, and SUV’s. So I obviously believe in what they do. It just feels like a lot of FR-S owners were left out to dry. I don’t even know how many failures there were, so it might be a really small number. But that’s all the more reason for Toyota to step up and back up their product.
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