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Originally Posted by JesseG
Ok so the cam timing errors were a separate issue. I didn’t even know about the oil starvation issue. [emoji28] Needless to say there were some bugs to be worked out. More than what we would expect from Toyota or Subaru.
I respect your views on all of that because you were an early adopter of the platform.
We will have to agree to disagree about what the manufacturer should be responsible for. Failures due to faulty parts have to be covered by someone. And you need to have realistic expectations about how much will be covered. Most car makers offer 3 years of full warranty coverage, and usually longer on some of the drivetrain components. So if your engine fails at 15 years and 200,000 miles of course you can’t expect to have that covered.
The thing about the valve spring recall is engine failures happened because engines needed to be opened, period. We can argue about how difficult a job it is. I’ve never done it and I’m not an auto tech so I can’t say. If you are a car manufacturer with authorized dealers (that charge a lot for their service), you expect it to be done as if the manufacturer were doing the work themselves. Isn’t that the entire point of an authorized dealer?
Anyway I don’t think we will agree on that, and that’s fine. Lol It’s a little different than buying milk from a grocery store.
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You aren't getting it. The recall failures had nothing to do with faulty parts or anything the manufacturers did. They were all spun bearing due to improper cleaning or resealing of the engines after the repair was done. There were zero failures reported from the actual spring repair. If the engine was opened and closed properly there would have been no problems. We are back to the dealership being the culprit here.
The dealers are authorized yes but they are independent of the manufacturers. What you "expect" is meaningless it is a business.
My view are all driven by facts and data not speculation or expectations. In this case the companies were not the bad guys. The dealerships that refused to admit their error and make things right are.