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Originally Posted by JesseG
Ehhhh, I don’t remember the fix being that cut and dry, especially in the beginning of issues popping up. Weren’t people getting all sorts of funky CEL’s and getting the runaround from dealers? I thought there were cam timing issues happening. Some people were told it’s all normal, only to have the CEL’s continue to pop up. Other people had engines replaced? You would know better than me, but I thought it was a very frustrating time for a lot of twin owners. I totally understand that to troubleshoot some engine problems can be difficult, and dealerships will throw parts at a car to hope the problem goes away. Or, tell you it’s “normal” and send you on your way.
The J02 recall shouldn’t be too difficult for a trained tech, but would you be completely ok with your car needing the engine pulled and opened up? It’s almost guaranteed that it won’t be returned to you the same, like having crash damage repaired.
I’m not saying Toyota/Subaru should have just given out new cars. But for the people who had a bunch of problems and failed engines, something should have been done to make them whole. Buy out the old car and give a good deal on a new car, or at least extend the warranty. You don’t think that would just be a drop in the bucket to Toyota? It wouldn’t have affected shareholders at all. LOL
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You are mixing up several different issues. The cam timing had nothing to do with the spring nor the oil starvation failures.
I will say again, this is a simple valve spring replacement not voodoo. Even a first year trainee should be able to do it by following the instructions. There are noobs to cars on here that do far more complicated work in their driveway without a fully equipped shop. The only issue with the recall work was carless techs that did or could not follow basic instructions.
There were 450,000 cars involved in this recall. The others did not have issues because they did not use the sealant that was improperly installed by the dealer techs and caused the engines to bow up. It is as simple as that.
Buying out a car and giving a discount on a new one isn't the same as giving them a new one outright? Yes when you look at Toyota's total profits it certainly would appear they could absorb that. But it is because they do not do such things that the profit exists in the first place. It would not be long before they were in serious financial trouble if they just started handing out new cars ever time a dealer tech screwed one up. As it is the recall cost Subaru $450 MILLION in revenue. That can indeed break a company fast.
Toyota nor Subaru as a company were responsible for the shoddy repairs that damaged cars. The dealerships were. The companies do not own nor manage the dealerships they sell their product to them and pay for warranty repairs. If the dealership screws up those repairs it is on them to make it right NOT the maker of the car. If you went to the store and bought milk out of a broken cooler and found it was bad would you go looking to the farmer that milked the cows for reimbursement?