Quote:
Originally Posted by Tcoat
There was no confusion over what needed to be done. They released very specific instructions on how to remove and reinstall the springs and seal the engine back up. Any half decent backyard mechanic could do it if they just paid attention. It is a simple valve spring replacement not some unknown sorcery and the screw ups had nothing to do with the actual task.
Now they should have given new cars to those that the DEALERS screwed up? How in the world is that the ""right thing"? That is the road to bankruptcy since no person in their right mind would buy their stocks.
Lexus would likely do the exact same thing under the circumstances. The only difference would be that Lexus owners would be smart enough to go after the people actually responsible instead of trying to rationalize why the car companies should cover it.
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Ehhhh, I don’t remember the fix being that cut and dry, especially in the beginning of issues popping up. Weren’t people getting all sorts of funky CEL’s and getting the runaround from dealers? I thought there were cam timing issues happening. Some people were told it’s all normal, only to have the CEL’s continue to pop up. Other people had engines replaced? You would know better than me, but I thought it was a very frustrating time for a lot of twin owners. I totally understand that to troubleshoot some engine problems can be difficult, and dealerships will throw parts at a car to hope the problem goes away. Or, tell you it’s “normal” and send you on your way.
The J02 recall shouldn’t be too difficult for a trained tech, but would you be completely ok with your car needing the engine pulled and opened up? It’s almost guaranteed that it won’t be returned to you the same, like having crash damage repaired.
I’m not saying Toyota/Subaru should have just given out new cars. But for the people who had a bunch of problems and failed engines, something should have been done to make them whole. Buy out the old car and give a good deal on a new car, or at least extend the warranty. You don’t think that would just be a drop in the bucket to Toyota? It wouldn’t have affected shareholders at all. LOL
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