Quote:
Originally Posted by Tcoat
So would I but business is business. You don't think the shareholders would take the hit for such things do you? We could quickly end up with no new cars under $50K if they made up for every dealer screw up. The money has to come from someplace.
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Just my opinion - if they had been smart about it, the money would be coming from whatever judgment/settlement they received from the supplier that provided the faulty valve springs. Dealership techs screwing up something as involved as a complete valve spring replacement on a H-4 engine seems fairly predictable to me (and I'm not in the automotive industry). You'd think for experts within Toyota and Subaru who have many lifetimes of experience, they'd have seen this coming a mile away and have built in compensation for some degree of complete engine failures into the judgment/settlement they received.
I also don't think that's too harsh of a punishment for the supplier given (from what I understand) they intentionally falsified material testing data.