[Tcoat]

Originally Posted by DarkSunrise

Thanks! I do think people need to step up and take responsibility for their actions. If you go to the track and stuff breaks as a result, that's on you.

But it goes both ways. If you're a huge corporation like Toyota or Subaru and you know that owners' engines have oil starved due to poor sealant application from your recall campaign (which you knew would be mandated in one state that's one of your largest markets), you should step up and fully cover the affected owners.

1. It was Subaru's supplier issues that caused the valve springs to fail. They chose and vetted that supplier. Subaru likely received a huge monetary settlement or judgment against that supplier as well, which is being used to cover this recall campaign.

2. As large global corporations, Subaru/Toyota are in a better position to replace an engine (even with a used one) than any individual owner.

3. From a marketing perspective, the 86/BRZ was supposed to be Toyota/Subaru's passion project. The first adopters are the ones who took the risk to buy the car early on (and it was a commercial success that first year). Would be bad form IMO to leave those same owners out to dry.

4. This car may be majority Subaru built, but Toyota has a reputation for quality/longevity and put their name on the car. They should take (or have taken) the necessary steps to make sure the car met their quality standards.

For those reasons I think in any case where an engine fails within a year or two (or 10-20k miles) after getting the recall done, Toyota/Subaru should at the very least give the owner the benefit of the doubt and either partially cover the repair or offer a used engine replacement. I've already seen a few instances on this forum where the dealership and Toyota corporate have told the owner to pound sand which leaves a bad taste in my mouth about buying another Toyota product, to say the least.



I agree with the above, but will add that Toyota/Subaru shouldn't be leaving any individual owners out to dry. You never know if that's going to be you next.

Back to the whole "the dealerships are not Toyota nor Subaru" thing. The dealerships screwed it up the dealerships should fix it.
yes the goodwill shown by corporate coverage would be nice but at the same time it is in no way their responsibility. They have to draw the line someplace.