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Despite how my tone may come off here, I am rarely anything but calm. I'm logical and analytical to a fault, so I typically don't complain in restaurants, for instance. I don't leave bad reviews. They just lose my business.
In this case, I plan to approach the situation by giving the guy the benefit of the doubt and an opportunity to explain and make amends. I don't plan to involve lawyers in the situation, but I wouldn't be opposed to taking him to small claims court if it came to that, especially if the CEL/smog repairs are substantial and if he refuses to pay them, as the law is clear.
At the bare minimum, I'm hoping to get her paperwork, and I want to see if he screwed her there. If he did then it needs to be corrected. If he doesn't have a smog then he needs to pay for that per the law. In the best case scenario, he takes the car back and refunds her. We will see what happens.
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