Quote:
Originally Posted by RZNT4R
To a shop or kitchen, bringing your mats in is a very unwanted liability. If your steak is bad, it's still their problem because they cooked it, if your part is bad, it's still their problem because they installed it, and they're stuck warrantying a part they had nothing to do with and can't turn around to a parts supplier for compensation.
Suppose we install a clutch that develops a defect, we turn around to our supplier for a new one and they eat part of the labor on the warranty job. If we I stall your clutch that has a defect, we eat the clutch and labor on the warranty job.
BYOP is terrible manners. Buy your own parts if you install them, that's fine, but don't bring that crap to a shop.
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Maybe the difference is location, but where I live, shops do not/will not order non standard parts. They simply will not warranty the part you supply and charge extra for labor. I worked in a shop that functioned like this and it was never a big deal. If the shop is intelligent enough to disclose that they will not warranty parts that they didn't supply, it's a non issue. At that point, if the customer doesn't like it, they can install it themselves. No need to be up in arms about it.