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After I retired from the US Postal Service, I got a part time job at a Lexus dealership as a valet. We would take the car from the customer, and bring it to the Service Manager who told us to bring it to the assigned Service Technician. We didn't see many manual transmission cars, as you would probably expect. But when we did, it was a fight to see who could drive that customer's car - most of the valets knew how to drive a stick. The ones that didn't, just called out and another valet would take over. I find it astonishing that someone working at a Toyota-Scion dealership doesn't know how to drive a stick. I'm sure that the percentage of manuals to automatics is many times higher in that type of dealership. As has been said before - show the dash cam footage to the Service Manager. He will make things right - it's in his best interest to keep you as a customer. If he doesn't , put it up on the book of Faces.
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